Returns Policy

All product is carefully checked for possible defects before shipping.  In the event of dissatisfaction with an item, it may be returned within two weeks (as long as it has not been used and is still in its original packaging) and the customer will be entitled to an exchange or refund. Personalised items cannot be exchanged or refunded unless faulty, subject to which there will be a full enquiry to explore the extent and source of the fault.